Privacy Policy

At PETTERZ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

Information We Collect

When you visit our website or place an order, we may collect information such as:

• Your name

• Shipping and billing address

• Phone number

• Payment information (processed securely by our payment providers)

• Order history

• Device, browser, and website usage information

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Improve our products and website

• Send order updates and service-related notifications

• Prevent fraud and maintain the security of our store

• Send promotional offers and marketing communications if you have chosen to receive them

Payment Security

Your payment information is processed through secure third-party payment providers. PETTERZ does not store your complete payment card details on our servers.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and provide relevant content. You can manage or disable cookies through your browser settings.

Sharing Your Information

We may share your information with trusted service providers, including payment processors, shipping partners, and website service providers, only when necessary to operate our business and fulfill your orders. We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal data

• Object to or restrict certain processing activities

• Withdraw consent for marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the contact form available on our website.